Shipping policy

Shipping & Local Pickup Policy

At Growing Grace, every order is prepared with care. This policy applies to purchases made through our online shop and LIVE sales.

Order Processing

  • Ready-to-ship items: Please allow 1–3 business days for processing before shipment.

  • Made-to-order items: Please allow 4–7 business days for processing before shipment.

  • Preorders: Please refer to the product description for the estimated shipping date or window.

  • Custom orders: The estimated processing timeline will be provided before purchase.

Business days exclude weekends and holidays. Processing time is separate from the carrier’s delivery time.

If your order contains items with different processing times, please contact us before purchasing if you need items shipped separately.

Shipping Rates & Tracking

Shipping charges and any applicable free-shipping offers are displayed at checkout before payment.

Once your order ships, you will receive a shipping confirmation with tracking information, when available. Carrier delivery dates are estimates and may vary.

Local Pickup

Free local pickup is available in Zephyrhills, Florida.

You will receive a notification with pickup instructions when your order is ready. Please wait for this notification and coordinate your pickup before arriving.

Deliveries & Meet-Ups

We do not offer personal deliveries or meet-ups unless an exception has been arranged and approved before you place your order.

Order Delays

If we are unable to ship within the stated timeframe, we will contact you with an updated shipping estimate and explain your options, including accepting the delay or canceling the unshipped merchandise for a refund. Where required, we will obtain your consent before proceeding with a delayed shipment.

Our all-sales-final policy does not affect applicable cancellation or refund rights for delayed shipments.

Damaged, Defective, or Incorrect Items

Please report damaged, defective, or incorrect items within 48 hours of receipt. Include your order number, a description of the issue, and clear photos. Please see our Return & Refund Policy for complete details.

Contact Us

For shipping, pickup, or order questions, email growinggracecreationsinfo@gmail.com.

Thank you for supporting Growing Grace!